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[___Return and Exchange Instructions]

1. To protect your shopping rights, please record the entire unboxing process. If there are any issues, please contact customer service and provide the video file.
2. Please be reminded that the hesitation period is not a product trial period. If you wish to initiate a return, the returned item must be in brand new condition with complete packaging. Once the product is unsealed, its value is considered to have been damaged and can only be sold as a clearance item. If a return or exchange is required, we will charge a fee for the value loss (restoration and refurbishing fee). Please verify that the product is correct and the appearance is acceptable before powering it on or using it to avoid affecting your rights.
3. Due to the use of different brand monitors and screen resolutions, the product images on the website may have slight color differences. The actual product color shall prevail.
4. To apply for a return or exchange, the product and its original packaging must remain intact. Any missing or damaged parts may affect your right to a return or exchange, or additional fees may be charged based on the extent of the damage.
5. The following situations do not qualify for a return:
   • 3C products currently do not offer exchange services.
   • Personal hygiene products: Refers to items that come into contact with the skin or intimate areas of the body, such as masks, hair nets, protective clothing, gloves, filters, water purifiers, etc. In accordance with the "Reasonable Exceptions to the Right of Withdrawal for Distance Contracts," our company is unable to accept returns or exchanges for these items.
   • Products with damaged inner or outer packaging, items that have been unsealed, or products that are incomplete are not eligible for return or exchange.
   • The original invoice or receipt is lost.
   •  Returns are not accepted in cases of damage caused by the consumer or if the wrong item was ordered.
   • If the return is made without prior notice and the consumer sends the product back on their own, the return will not be processed. The seven-day cooling-off period does not accept return requests.
6. Our company reserves the right to cancel orders.

Return and Exchange Notes

※ Must apply within3 daysafter the ordered products are delivered.
※ Please send all items from the order, including any free gifts, to "No. 569/571, Zhongzheng 1st Road, Toufen City, Miaoli County / Jiahon Related Enterprises / 037-661986."
※ For returns not due to product issues, the return shipping cost is to be borne by the consumer.
※ The returned product must includeall items, gifts, accessories, packaging, and accompanying documents or materials in their original condition.
※ Returns must include theinvoicealong with the product. If the invoice is not provided, the return will not be processed.
※ If the product is unsealed or the outer packaging is damaged to the point where it cannot be resold, the return or exchange must be made within seven days. In this case, only an exchange for an equivalent product is allowed, and it cannot be postponed for future use.
※ If you have two instances of unnecessary returns or exchanges, our center reserves the right to decide whether to accept future orders.
※ For bundled products, the entire set must be returned. Partial returns of individual items will not be accepted.
※ When returning or exchanging items, please use the original packaging (plastic bag/box) to properly package the product. When shipping it back, please mark the outer box as a return.
※ If the original packaging (plastic bag/box) is lost, please use another complete box for packaging. Do not directly stick paper or write on the product.

【Return Policy for Promotional Offers and Discounts】

To accommodate occasional promotional and theme sales events, some products will be sold at different prices during various stages. These price changes are part of normal pricing adjustments, and no price difference compensation or returns will be provided. After the event ends, the promotional prices will no longer apply. Thank you for your understanding.

[___How to Process a Return or Exchange?]

Please directly call 037-661986, and a dedicated staff member will assist you.

【Cash on Delivery】

Cash on Delivery: An additional handling fee of 32 NTD will be charged.
Delivery Partner (Hsinchu Logistics): After completing the order, the product will be delivered, and payment will be made upon receipt (in cash).
Currently, our store only collaborates with cash-on-delivery services and does not offer credit card payment options.

【Online or ATM Transfer】

Account Name: Jiahon Precision Technology Co., Ltd.
Bank Name: First Commercial Bank, Zhunan Branch
Bank Name: First Commercial Bank, Zhunan Branch
Bank Account Number: 331-10-055176

*After the transfer, please provide the order number and the last five digits of the account number for easier verification and confirmation!
*Customer Service Hotline: 037-691741, where a dedicated representative will assist you directly.

【Third-Party Platform Payment】

NewebPay Payment Service Platform
WebATM, ATM Transfer, Credit Card.
A variety of payment options make your shopping experience easy and time-saving.

Terms and Conditions

The purpose of these terms and conditions is to protect the rights and interests of Jiahon Group (hereinafter referred to as "this website") and all users who make online purchases on this site (hereinafter referred to as "users"). The terms and conditions are as follows:

A. Basic Terms

1. When the user completes the registration process on this website or begins using the service, it indicates that they have fully read, understood, and agreed to accept all the contents of these terms and conditions, including but not limited to the current and future derived services and content of the service.
2. This website may revise this agreement at any time and will publish the revised or changed content on the website. The revised or changed content will take effect seven days after it is published. The website will not individually notify members, and it is recommended that members regularly check for such modifications or changes.
3. Minors under the age of twenty must obtain the consent of their legal guardian when using the services provided by this website and must comply with this agreement and relevant legal regulations. If a minor under the age of twenty uses or continues to use this website, it will be deemed that the legal guardian (or custodian) has read, understood, and agreed to accept all the contents of this agreement and any subsequent modifications or changes.

B. Personal Data Security

1. To complete transactions, including payment and delivery, all users making online purchases on this website must ensure that the information provided is accurate and true. If there are any changes, the user should immediately notify the website's management. The user will be responsible for any issues arising from incorrect or false information.
2. For the data provided by users, this website not only adopts secure transaction methods but also commits to maintaining confidentiality. Except for providing the necessary information to relevant product or service providers or collaborating vendors to complete the transaction, the website will not disclose or provide the data to third parties without authorization.

C. Product Pricing and Price Changes

1. The price of products will be displayed on this website. Such information may change at any time without notice. Shipping fees will vary depending on the delivery location, product type, and the user's chosen delivery method.
2. If there is an error in pricing on the products on this website, the following measures will be taken:
   a. If the correct price of the product is lower than the incorrect price displayed on the website, the website reserves the right to correct the price and sell the product to the user at the actual standard price.
   b. If the correct price of a product is higher than the incorrect price displayed on this website, the website will decide, based on the situation, whether to confirm with the user if they wish to purchase the product at the correct price before delivery, or to cancel the order.
3. Our company reserves the right to cancel orders.

D. Orders and Payment Methods

1. Once a user makes an online purchase on this website, it indicates their willingness to purchase the product or service and to comply with the transaction rules. If there are any changes to the user's information (such as address or phone number), they should promptly update their information online. The user may not deny their order or refuse payment on the grounds of data discrepancies.
2. Users must select a payment method when filling out the order and complete the payment according to the chosen method. If the purchase procedure is not completed within the specified period (i.e., completing the payment within 24 hours after placing the order), it will be considered as a forfeiture of the purchasing right. The buyer cannot request to exercise the original right for any reason. If, due to special circumstances or other factors, the user is unable to complete the procedure within 24 hours, please contact us via email or our service hotline at 037-691741 for assistance.

E. Product Receipt and Delivery

1. This website will automatically send an electronic confirmation email to the user after receiving the order. In principle, the product will be delivered to the designated address within 7 business days (excluding Saturdays, Sundays, and public holidays) after confirming receipt of the user's payment. For orders within Taiwan's main island, delivery time for outer islands or remote areas will be separately confirmed by a designated person. If delivery cannot be signed for during the agreed period and the user cannot be contacted, the product will be returned to the company by the shipping company. In such cases, the company reserves the right to cancel the order.
2. Before submitting the order, the user should confirm the delivery address again. If there is a delay or failure in delivery due to the user entering an incorrect address, the user shall be responsible for the consequences. If duplicate deliveries occur as a result, this website reserves the right to charge the user for the actual number of deliveries based on the logistics fees.
3. The recipient can be the user themselves or another person designated by the user. This website will deliver the product according to the delivery address, recipient's name, and phone number provided in the order.
4. If the user repeatedly refuses to accept the goods without valid reason, this website reserves the right to cancel the user's future orders and take measures such as freezing or closing the account, permanently banning registration, and retaining the right to pursue compensation.

F. Out of Stock, Returns, and Incorrect or Incomplete Product Items

1. In the event that the product ordered by the user is out of stock, both the website and the user have the right to cancel the order unilaterally and notify the other party in an effective manner.
2. If there is a shortage or missing items when the product is delivered to the user or their designated recipient, this website shall either provide the remaining items or refund the corresponding portion of the payment.
3. Consumers should carefully inspect the product for any damages before use. If you are unsure whether to keep the product, please do not open or use it. If you find any defects in the product (not caused by usage) or damage during the shipping process (new product defects), please contact this website immediately, and we will handle the issue promptly.
4. After receiving the product, please immediately check if the items are complete. If you find that the product ordered by the member is incomplete or the wrong product was delivered, please notify the website's service hotline at 037-691741 within 24 hours. The website will assist the member in arranging for the replacement of missing items or returning the product.
5. When processing a return, please place the product along with its accessories, gifts, packaging, accompanying documents, and any necessary related paperwork into the original shipping box, ensuring that the product is in its original condition (as it was when delivered). The product should be handed over to the delivery personnel assigned by the company for return. Please also proactively request a pick-up receipt from the delivery personnel and retain it properly. If the pick-up receipt is lost and the delivery personnel fail to return the product to the company, it will be considered as if the product has not been returned, and the company will be unable to process the refund.
6. If a member engages in malicious behavior such as placing repeated large orders followed by frequent returns or exchanges, the company reserves the right to refuse the return and has the authority to cancel their membership.

G. Termination of Services

1. In order to maintain good service and ensure the smooth operation of the system, this website will make every effort to repair and restore functionality as soon as possible in the event of equipment malfunctions or failures.
2. The website reserves the right to stop services under the following circumstances:
   a. When performing maintenance work and ensuring the normal operation of the system.
   b. In the event of natural disasters, unforeseen circumstances, or situations where communication service providers are required to stop electronic communication services.

H. System Security

This system does not guarantee that the data uploaded by users will be displayed correctly, nor does it guarantee the accuracy of data transmission. If users find any errors or omissions in the system, please immediately notify the website's management.

I. This system will regularly back up data. Unless there is intentional misconduct or gross negligence on the part of the system, users agree that the system is not responsible for any data accidentally deleted or for failed backup storage.

J. Disclaimer

1. The user is solely responsible for assessing and bearing the risks associated with downloading or obtaining any data through this service. In the event that any damage to the computer system or data loss occurs due to the downloading of such data, the user shall bear full responsibility.
2. "This website" makes no explicit or implicit warranties regarding its services. "This website" does not guarantee the stability, security, accuracy, or uninterrupted availability of its services. Users should understand and bear all risks and any potential damages that may arise from using these services.
3. Any data leakage, damage, loss, theft, or tampering caused by factors beyond the control of this website, such as hacker attacks, computer virus infections, or temporary shutdowns due to government regulations that affect the normal operation of the network, are not the responsibility of this website.
4. The personal ads, commercial advertisements, and various promotional information posted on this website are not the responsibility of this website unless they are created by the website itself. The website will not be held liable for any transaction disputes arising from such ads or promotions.

K. Modification of Terms and Conditions

In addition to these terms and conditions, users must also comply with any other relevant guidelines and explanations established by this website for online purchases or transactions, which may vary depending on the type of products and services.

L. This website reserves the right to modify these terms of use at any time. The modified terms will be published on this website and will not be individually notified to users.

Jiahon Related Enterprises is committed to protecting and respecting your personal privacy information, and complies with applicable laws and regulations regarding privacy data protection principles and guidelines. Please read this Privacy Policy in detail.

• Jiahon Related Enterprises reserves the right to update, amend, or modify the terms or any part of this Privacy Protection Policy without prior notice. If you continue to access this website or use the services, it signifies your acceptance of the updated, amended, or modified Privacy Protection Policy. If you do not agree to all terms and conditions of this Privacy Protection Policy and/or any future updates, amendments, or modifications, you must stop accessing or otherwise using this website and services.
• Therefore, if you wish to access and review the current version of the Privacy Protection Policy, please continue reading this webpage.

When you use this website, we may collect personal information that you provide to us, as well as information on how you use this website, including when you create a user account (hereinafter referred to as "User Account"), visit the website, or make a reservation for any desired services or use services.

1. Creating Your User Account
   • When you create a user account on this website or update any information in your user account, we may collect your personal data, such as your name, email address, username, password, and phone number.
2. Booking Services or Using Services
   • (a) When you visit this website and book any desired services or use the services, we may collect and process certain information (which may include your personal data or non-personally identifiable data that can be linked to your personal data), including but not limited to the following: the content of communications between you and us, as well as between you and other vendors (whether through email, instant messaging, private communication, or other means);
   • (b) Details of your use of this website (including traffic data, location data, and the duration of use by the user);
   • (c) Your opinions and responses to surveys related to services provided by Jiahon Related Enterprises, as well as communications issued, distributed, and disseminated by Jiahon Related Enterprises;
   • (d) Information automatically collected and stored by our servers or the servers of our third-party service providers when you use or access this website (including the login name and password of your user account, your computer's Internet Protocol (IP) address, browser type, browser information, pages visited, and websites visited before or after).
3. For your payment security and to prevent misuse of credit card information, Jiahon Related Enterprises may require you to provide a copy of your credit card and valid identification after payment to verify the information and complete the reservation. For privacy reasons, please ensure that you cover the identification number and credit card number (only the last four digits of the credit card should be visible for verification).

• The personal data and other information we collect from you may be transferred to our company's servers or the servers of our third-party service providers, and processed and stored by our company's servers or the servers of our third-party service providers.
• Jiahon Related Enterprises will make reasonable efforts to maintain appropriate physical, electronic, and organizational procedures to ensure that your personal data and other information are securely processed in accordance with this Privacy Protection Policy. The company will also take measures to prevent unauthorized access to, or unauthorized alteration, disclosure, or destruction of such data.
• Once we receive your information, we will use strict procedures and security features to prevent unauthorized access by others. However, Jiahon Related Enterprises does not declare, guarantee, or promise that the personal data you provide to us will always be secure. If Jiahon Related Enterprises has fulfilled its obligations, the company will not be held responsible under any circumstances for any loss, damage, cost, or expense incurred due to unauthorized access to or use of your personal data.
• All payment transactions conducted by us or our selected third-party payment service providers will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not disclosing it to any third party.

• Jiahon Related Enterprises will not sell or rent your personal data to third parties.
• When you use this website or purchase services, Jiahon Related Enterprises will collect your data and other information. This data will be used to create your user account, provide services, continually improve the website and services, and contact you regarding service-related matters.
• We use your personal data or other information to facilitate quicker purchase requests, provide better customer support services, and promptly notify you of new services and special offers.
• We may also occasionally use your personal data to contact you, inviting you to provide feedback on your experience with this website to help us improve. Additionally, if you have previously agreed to receive special offers or promotional messages, we may send such information to you. If you no longer wish to receive notifications about special offers or promotions, you can respond to the unsubscribe link in those notifications to inform us that you no longer wish to receive such messages.

We may occasionally share and disclose your personal data and other information to third parties, some of which may be located outside your country. We will carry out such sharing and disclosure in the following circumstances, but not limited to:

1. To successfully complete your reservation or otherwise implement our Terms of Use;
2. If you are a visitor to the website, we may share your information with service providers related to your reservation or planned reservation.
3. If you are another provider, we may share it with visitors related to the services you offer.
4. Share it with third-party service providers we hire to represent us in performing certain services (including Google Analytics), such as web hosting management, data analysis, marketing, market research, and other customer services provided to you.
5. Any applicable laws, court orders, or government agency requests that require the disclosure of data.
6. In the event of a business transaction, such as a sale, merger, acquisition, or other corporate restructuring or reorganization, your personal data may be disclosed, shared, or transferred to legal entities with control, or third parties authorized to perform business operations on behalf of the company.
7. To protect the rights and property of Jiahon Group, provided to our consultants, agents, or other relevant parties.
8. In any other case, provided to any third party with your prior written consent.

This website may contain links that could take you away from this site and/or redirect you to other third-party websites. You should be aware that any personal data you provide to these third-party websites is not governed by this Privacy Policy. Therefore, Jiahon Group is not responsible for any loss, damage, costs, or expenses you may incur as a result of providing personal data or allowing such third-party websites access to your personal data or other information.

You can view or change your personal information on this website, or send an email to Public@jiahon.com.tw to request access or modification of your personal data. When processing or modifying personal data upon request, we reserve the right to verify the identity of the requester to confirm that they are indeed authorized to handle or modify the personal data.

*We reserve the right to cancel orders.
If you have any questions regarding the privacy policy, please contact us through Public@jiahon.com.tw .

To process a return, the product must be in brand-new condition with complete packaging. Once the product is unsealed, its value is considered damaged and can only be sold as clearance stock. If a return or exchange is required, we will charge a fee for the value loss (restoration and refurbishing fee). Please verify that the product is correct and its appearance is acceptable before powering it on or using it to avoid affecting your rights.

If the product is free of defects and the return is due to personal preference, it will not be accepted for return or exchange.
Jiahon records the entire shipping process with photography. To protect your shopping rights, please record the entire unboxing process. If there are any issues, please contact customer service and provide the video file.

3C products currently do not offer exchange services.
Personal hygiene products: Refers to items that come into contact with the skin or intimate areas of the body, such as masks, hair nets, protective clothing, gloves, filters, water purifiers, etc. In accordance with the "Reasonable Exceptions to the Right of Withdrawal for Distance Contracts," our company is unable to accept returns or exchanges for these items.

*We reserve the right to cancel orders.

An electronic invoice will be issued for every purchase, and it will be generated by NewebPay. The invoice will be sent to the buyer's registered email or digital device once the order is completed! If you need a company invoice, please select "Electronic Invoice" during checkout and enter your business registration number. The business registration number cannot be added in the order notes or chat box; it must be entered through the system to issue a company invoice. Thank you!

A special reminder about orders placed over the weekend: Orders received on Thursday afternoon and Friday morning will still be shipped out on Friday. However, since there are usually a lot of orders on Saturday, the logistics may not be able to deliver everything, and with Sunday being a logistics holiday, orders from Thursday and Friday may not be received until the following Monday or Tuesday. Please place your order only if you are okay with this!

As sellers, we can only control arranging the shipment as soon as possible and help confirm the shipping progress. However, the delivery status after the shipment is beyond our control, and urging logistics will not speed it up. We appreciate your understanding. If there are any issues, we will assist in handling them. We hope buyers can also show mutual respect and patience.

*We reserve the right to cancel orders.

To process a return, the product must be in brand-new condition with complete packaging. Once the product is unsealed, its value is considered damaged and can only be sold as clearance stock. If a return or exchange is required, we will charge a fee for the value loss (restoration and refurbishing fee). Please verify that the product is correct and its appearance is acceptable before powering it on or using it to avoid affecting your rights.

If the product is free of defects and the return is due to personal preference, it will not be accepted for return or exchange.
Jiahon records the entire shipping process with photography. To protect your shopping rights, please record the entire unboxing process. If there are any issues, please contact customer service and provide the video file.

3C products currently do not offer exchange services.
Personal hygiene products: Refers to items that come into contact with the skin or intimate areas of the body, such as masks, hair nets, protective clothing, gloves, filters, water purifiers, etc. In accordance with the "Reasonable Exceptions to the Right of Withdrawal for Distance Contracts," our company is unable to accept returns or exchanges for these items.

*We reserve the right to cancel orders.